All Systems Operational
FAC E-Commerce EPX Merchants
Operational
FAC Gateway
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
FAC/Powertranz Switch to DR Data Centre - 1 AM AST
Nov 23, 2024 05:00-06:30 UTC
Please be advised that we will be switching all processing to our DR data centre beginning at 1 AM AST (5:00 UTC) on Saturday, November 23rd. While the process only takes a few minutes, we anticipate that processing may be briefly impacted during this transition and when we switch back to the production data centre. It might be best to plan for a brief processing interruption at approximately 1 AM and 2 AM.
This test is an essential part of our commitment to ensure the resilience and reliability of our services.
There is no action required by you provided that your system is using the URL prefixed with https://gateway.ptranz.com or https://marlin.firstatlanticcommerce.com and not hardcoded to use an IP address to send transactions to our gateway.
Our team will be on site during the change and will be providing updates if necessary. We thank you for your continued support and please advise if you have any questions.
Posted on Nov 14, 2024 - 14:00 UTC
This test is an essential part of our commitment to ensure the resilience and reliability of our services.
There is no action required by you provided that your system is using the URL prefixed with https://gateway.ptranz.com or https://marlin.firstatlanticcommerce.com and not hardcoded to use an IP address to send transactions to our gateway.
Our team will be on site during the change and will be providing updates if necessary. We thank you for your continued support and please advise if you have any questions.
Posted on Nov 14, 2024 - 14:00 UTC